• U.S. Bank
  • Concord , NH
  • Miscellaneous
  • Full-Time
  • 322 N State St

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create the future of banking! U.S. Bank is building a team to create and
deliver an enhanced home equity loan experience by putting the customer at the
center of everything we do. This team will drive the vision of home equity lending
and will champion bringing that vision to life across products and channels.
Work will be fast paced and entrepreneurial with change being the only
constant. This is an opportunity to shape a key strategic effort within one of
the nation's largest banks. The team will meld art and science to create
differentiated experiences improve the lives of customers while delivering
outsized business results. Help us a create a bank that not only meets
customer's needs, but also makes their lives better every day!

are seeking a Home Equity Lending Journey Team Tester to assist with
operational execution, development and delivery of new capabilities to better
meet the needs of U.S. Bank's Mortgage, Auto Loan & Lease, HELOC, HE Loan and
other consumer lending products across Mobile and Digital channels.
The tester will be an integral member of a business and technology team
to deliver new capabilities across multiple consumer product segments. They
will integrate industry learnings, industry projections, and customer needs to
create and deliver enhanced experiences that better meet customer needs, reduce
cost-to-serve, and deepen relationships with U.S. Bank's customers. The tester will:

+ Translate a business case into an actionable plan for theJourney Team

+ Drive business analysis and help align it with design anddevelopment objectives

+ Prepare groomed user stories to be transitioned to CapabilityTeams for delivery

**_Position Highlights_**

+ Defines and performssystems analysis and development testing tasks to validate effectiveness of improvementsto workflow and operating efficiency.

+ Makes recommendationsto standardize procedures and automated processes to introduce new technologyor improve existing technology.

+ Analyzes testingresults of existing operations and prepares a cost/benefit analysis ofrecommended changes (regression testing).


**_Basic Qualifications_**

+ Bachelor's degree, or equivalent work experience

+ Three to five years of experience in operations/technology project management activities

**_Preferred Skills and Experience_**

+ Consumer lending, especially mortgage and/or home equity experience strongly preferred

+ General knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit

+ Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders

+ Thorough understanding of project management and Agile testing methodology and procedures

+ Ability to develop test schedules, review testing plans, track test issues and report on test results

+ Strong analytical and forecasting skills

+ Ability to manage multiple tasks/projects and deadlines simultaneously

+ Ability to work as part of a project team

+ Excellent verbal and written presentation and communication skill

+ Excellent computer skills, especially Microsoft Office applications

**Job:** Business Ops Analysis

**Primary Location:** United States

**Shift:** 1st - Daytime

**Average Hours Per Week:** 40

**Requisition ID:** 190016998

**Other Locations:** Missouri-MO-Earth City

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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